Contact Us
Have a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach No KYC Casinos and what we can (and can't) help with.
What We Can Help With
No KYC Casinos is an independent research and comparison site covering crypto casinos available to US players. We're not a casino ourselves, and we don't hold customer funds, process withdrawals, or manage anyone's account. That means the best use of this page is for questions about our content — not for site-specific account issues.
- Corrections or updates to information in our reviews (bonus terms, licensing details, coin support, and similar facts change often)
- Feedback on our ranking methodology or how we scored a particular operator
- Suggestions for sites or topics you'd like to see covered
- General questions about how crypto casinos work — coin support, no-KYC play, payout speed, and so on
- Reports of outdated links, broken pages, or factual errors
What to Contact the Casino Directly For
Account-level issues need to go to the operator itself, not to us. If you're dealing with any of the following, use the support channel on the casino's own site:
- Deposit or withdrawal problems, including delayed on-chain transactions
- Identity verification requests, whether the site is no-KYC or requires ID for certain thresholds
- Bonus or wagering disputes tied to your specific account
- Requests to close, restrict, or self-exclude your account
- Password resets, two-factor authentication issues, or login problems
We review sites like BetPanda, CoinCasino, Cryptorino, and others listed on our homepage, but we don't have access to individual player accounts and can't intervene in disputes on your behalf.
Before You Reach Out, Check These First
A lot of common questions are already answered elsewhere on the site. Our About Us page covers how we research and rate operators, and our Terms and Conditions page explains the legal basis for using this site, including our affiliate relationships. If your question is about gambling safely rather than a specific site, our Responsible Gambling page has practical tools and support resources.
A Note on What This Site Doesn't Do
We won't advise on ways to bypass a casino's identity checks, state restrictions, or verification requirements — no-KYC play, where it's genuinely offered, is a feature of the operator's own policy, not something we can help you engineer around. We also don't offer tax or legal advice. If you have questions about how gambling winnings or crypto transactions are taxed, a qualified tax professional is the right person to ask, since obligations vary by individual circumstance.
Play Responsibly, Wherever You're Based
The crypto casinos we cover are licensed offshore — typically in jurisdictions like Curaçao or Anjouan — rather than by any US regulator, and they operate in a legal grey area for US players. Availability and restrictions vary by state, so it's on you to check your own state's laws before playing anywhere. Offshore sites also may not offer the same self-exclusion tools or player protections that state-regulated operators provide.
All content on this site is intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the site and applicable state rules, and never intended to appeal to anyone under that threshold. Crypto values move independently of your bet, so price swings can affect what your balance is worth regardless of game outcomes. If gambling stops being fun or starts to feel like a problem, the National Problem Gambling Helpline is available free and confidentially at 1-800-GAMBLER.
Getting a Response
We read every message that comes in, though as an independent site we're a small team and can't guarantee an instant reply. Corrections and factual reports tend to get looked at fastest, since accuracy is the whole point of what we do. General feedback and site suggestions help shape future coverage, even if we can't reply to every one individually.